The most important thing to remember with EasyMoves is that each of our vans comes with one driver only
EasyMoves is our most popular moving service for customers who require an extra pair of hands. Our approved driver will assist you with the loading and unloading from and to the ground floor level of your property, to any room of your choice. If you require assistance from and to the upper floors please speak with your move coordinator who will be able to arrange this for you, additional charges will apply. The cost of this service is based on the floor level and whether a lift is available.
EasyMoves: Loading / Unloading
Our driver will provide assistance to move your goods from the ground floor of your property on collection and into the ground floor of your property on delivery to any room of your choice.
Please understand that to keep the costs to a minimum we only supply one driver per van. You must, therefore, supply an adequate workforce of friends and/or family at both ends of your move. The number of people required depends on the nature, volume and weight of your items. Boxes can easily be handled by one person if you kept the weight under 20 kg; A sofa requires a minimum of two persons and a large wardrobe a total of four extra persons. In general, for a full van, we consider that at least one person to help the driver is a minimum, two or three is ideal. Remember you know your household items better than we do.
For smaller part loads of 10 to 20 boxes it is often possible for the driver to do all of the loading and unloading alone for an additional fee, please speak with your move coordinator for more details. Please also remember that this is only possible if each item or box is able to be carried by one person.
EasyMoves: Loading/Unloading times
Dedicated Van Service – Full Load
Loading times – 5 hours
Unloading times – 3 hours
Loading times – 2-3 hours
Unloading times – 1-2 hours
EasyMoves: Collection and delivery dates and times
Dedicated Van Service – Full Load
When you have booked a dedicated van on our EasyMoves service, you can choose a collection day of your choice Monday to Saturday and the delivery will be direct, the transit time of the journey will depend on the distance. If your delivery day is more important, speak with your move coordinator who will be able to advise you on the best possible collection day to accommodate this.
You can change the chosen date for your collection up to 3 days before without incurring any fees. However, should you need to change it less than 3 days before collection extra fees may apply.
You will have sole use of the van and will not be sharing the space with other customers goods. You can use the space and weight allowance of 20m3 or 1 tonne (full van) as you desire. Please remember that the van can carry a maximum capacity of 20m3 or 1 tonne, either or, whichever is reached first.
You can choose a morning or afternoon time slot, mornings are between 8am-12pm and afternoons are between 12pm–4pm (UK time). Due to the nature of the business delays can sometimes occur, therefore we do not give out specific times for collection or delivery. Any times that are given to you are done so in good faith.
Please make allowances for potential delays as some issues cannot be avoided, for example, traffic or mechanical problems. We do not compensate for late collections or deliveries.
We require a 3 working day window for collection. Of course, we don’t expect you to stay in during this time and will aim to give you a minimum of 24hrs notice; however, if we do have space available on one of our vans in your area on that day we may give you a call to offer you this option too.
We also require someone to be available between the hours of 8am -6pm (UK time). Please bear in mind that delays can sometimes occur due to the multiple collections and deliveries. If the driver is severely delayed, we may postpone your collection until the following morning.
We do not compensate for late collections or deliveries.
Delivery for part loads is generally anything between 1 day and 14 days depending on the route. Someone must be available to take delivery from the earliest possible date. We will always endeavour to send your goods direct. However, we may bring them to our storage depot for groupage with other loads going in the same direction. Your move coordinator will inform you of this when confirming your collection date.
However, if you do not have the flexibility required for your collection and delivery dates you may wish to consider a dedicated van (full load). It will still probably work out cheaper than most of our competition.
We kindly ask that you provide a copy of your inventory to your move coordinator 3-5 days prior to collection. This will allow them to establish and confirm the cubic capacity.
Please remember that it is impossible for us to estimate the weight.
You will also need to print two copies of the inventory in paper format ready for the day of collection. You, or your representative will need to check your goods on and off the van against this inventory together with the driver. One copy is for you to keep and one copy is for the driver. Both should sign each inventory on collection and delivery.
Please note: If you wish to send your goods without an inventory, then this is done so entirely at your own risk.
Customs may also ask to see a list should they stop the van at a border.
Please read our movers guide for other helpful tips.
EasyMoves: Load volume and weight
We use mainly 3.5 tonne Luton vans. They have the standard capacity for this type of vehicle in the transport business. The biggest consideration when moving your goods needs to be the weight. Our vans can carry between 20m3-24m3 in volume with a 1000kgs payload. Some countries, like Switzerland, Norway and Austria reduce the legal capacity to 800 kg. The weight limit remains the same regardless of whether the van is 20m3 or 24m3.
Your booking will always be based on either cubic capacity OR weight – whichever is reached first.
You may want to consider that if you have many boxes each weighing 20kgs you will only be able to get 50 boxes on the van before reaching the weight limit. This means that although your van may only be half full in volume it will be at full weight capacity. It cannot legally take any more than this.
Please note: Most of our vans do not have a tail-lift. We may, however, be able to supply you with one for an additional fee and subject to availability. Be aware though that the hydraulics reduce the maximum weight by another 250 kg (it doesn’t affect the volume).
All goods must be adequately packed and protected prior to collection. The vans do not carry any moving blankets and/or loading equipment.
Do not forget to read our Insurance page
If you can get enough friends, family members or neighbours to help you both with the loading AND the unloading, you may want to consider our Load & Go Service as it is even cheaper